Diagnostics Software for Computers and Mobile Devices

Certus Diagnostics™ helps assess device condition for informed reuse, resale, or recycling decisions with assessment, grading, and reporting in one environment.

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From Erasure to Insight With Certus Diagnostics

Embedded in our data erasure software, Certus Diagnostics™ combines certified erasure with structured device diagnostics and hardware testing. It assesses and documents both functional and optical device conditions to support informed reuse, resale, or recycling decisions.

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Diagnostics for Computers

Our pc diagnostic software runs structured hardware tests for laptops, PCs, and other systems. It helps ITADs, refurbishers, and resellers perform accurate device diagnostics, document device condition, and act on it.

13 diagnostic tests covering essential hardware components

Battery performance and system startup verification

Cooling, memory, audio, and display assessment

Keyboard and input device functionality

Multi-action button to erase data, run diagnostics, or switch workflows

All results are captured in one Diagnostics Report, generated by our diagnostics software, supporting valuation and disposition decisions such as resale, repair, parts harvesting, or recycling.

Diagnostics for Mobile Devices

Our mobile diagnostics software provides device diagnostics for smartphones and tablets running Android 8+ and iOS 13+, enabling clear condition reporting and structured next-step decisions.

43 diagnostic tests, both unattended and attended

Assessment of hardware, software, and visual condition

Detection of MDM, SIM, cloud, carrier, and Find My locks.

Clear mobile workflow using Erasure and Diagnostics tabs

Multi-action button to erase data, run diagnostics, or switch workflows

All mobile diagnostics results are documented in one Diagnostics Report, providing a reliable foundation for device valuation, disposition decisions, and scalable mobile processing.

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Configuration and Centralized Reporting

Certus Diagnostics™ adapts to different operational needs by allowing users to configure tests, sequences, and device-specific settings through the Diagnostics menu. Both attended and unattended tests are supported, and once completed, standardized Diagnostics Reports are centrally stored alongside erasure reports to support audits, compliance, and commercial reporting.

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Grading and Valuation Inside the Same Platform

Objective grading, based on real device data

Diagnostics results are used to create grading rules based on both functional and optical device condition, ensuring every device is graded the same way.

Clarity in device condition and value

Standardized grading based on structured diagnostics creates clear insight into device condition, supporting accurate valuation and transparent communication.

End-to-end control in one platform

With diagnostics, grading, reporting, and certified data erasure combined in Certus, device processing is fully managed in a single platform from intake to final outcome.

Part of Our Data Erasure Software